Terms & Privacy

Our Purpose

To relieve poverty by providing emergency financial assistance to employees in need who are facing financial hardship due to loss of income, life-threatening illness or unforeseen circumstances.

Your Privacy

The NGCOA Canada Foundation (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit or interact with ngcoacanadafoundation.ca.

Information We Collect

We collect personal information that you voluntarily provide when you, fill out a contact form, sign up for our newsletter or email updates, and donate through the website. This may include name, email address, phone number, mailing address, donation amount and payment details.

We use the information you provide to:

  • Respond to your inquiries and requests
  • Send newsletters, updates, and communication
  • Process and manage donations and related receipts
  • Administer programs, fundraising, and charitable activities
  • Improve our website and services

We may send you:

  • News about the Foundation
  • Updates on initiatives and events
  • Fundraising appeals and impact stories

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

We comply with Canada’s Anti-Spam Legislation (CASL).

The website may use cookies and similar technologies to collect non-identifying information about how visitors use the website. This may include data such as:

  • Pages visited
  • Time spent on pages
  • Device and browser type
  • Referral source

We may use tools like Google Analytics or other analytics and tracking services to help us understand site performance and improve content.

Cookies help with:

  • Improving site functionality
  • Analyzing usage patterns
  • Supporting analytics and reporting

You can configure your browser to block cookies, but this may impact website experience.

We do not sell or rent your personal information.

We may share personal information with trusted service providers who help us operate the website and carry out services, such as:

  • Website hosting and technical support
  • Email distribution and newsletter platforms
  • Payment processing providers for donations
  • Analytics and tracking services

We may also disclose information if required by law or to protect our legal rights.

The website may contain links to other websites. We are not responsible for the privacy practices of external sites. You should review the privacy policies of any third-party websites you visit.

We take reasonable measures to protect personal information through appropriate technical and organizational safeguards, however no system can be completely secure and we cannot guarantee protection against every security threat.

We retain personal information as long as necessary to fulfill the purposes described in this policy or as required by law.

You may request access to, correction of, or deletion of personal information we hold about you. You may also unsubscribe from email communication or change your communication preferences by contacting us.

We may update this Privacy Policy from time to time. The current version will be posted on the website with an updated effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

NGCOA Canada Foundation
810 – 515 Legget Drive, Ottawa Ontario, K2K3G4
Email: info@ngcoacanadafoundation.ca